SKS AIRWAYS Sdn. Bhd. (referred to as the “Company”, “we”, “our” or “us”) is committed to the protection of your Personal Data and takes the matter of
protecting your privacy as high priority.
This Privacy Statement explains general terms on how we collect, use and protect the privacy of your Personal Data under the Personal Data Protection Act
2010 ("PDPA"). Please note that the Privacy Statement is streamlined to common principles of data privacy in most jurisdictions although there may be some
slight variations due to local requirements.
The types of Personal Data that we collect directly from you or from third parties depend on the circumstances of collection and on the nature of the
service requested or transaction undertaken. It may include (but is not limited to:
Where another person makes reservations on your behalf, you undertake and will ensure that you have authorized the disclosure of your Personal Data and
consent to the terms and conditions of this Privacy Statement. Where you are booking on behalf of another person, you represent and warrant that you have
the consent of those persons to provide their Personal Data. In addition, where you are booking on behalf of children (those below 18 of age), please ensure
that you are over 18, has appropriate authority and consent of their consent whose Personal Data is submitted to the Data User.
Some of the other ways we may collect Personal data shall include (but is not limited to:
(a) IP Address
We use your IP address to help diagnose problems with our server, and to administer our website. IP addresses are not linked to personally identifiable
store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users.
Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.
You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if
cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website’s essential
features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any
products or services on the Website that require you to log-in.
It is important that you prevent unauthorised access to your password and your computer. You should always log out after using a shared computer.
We also utilise cookies to track the effectiveness of online advertising. This information is treated confidentially and will not be shared with anyone
of online advertising.
(c) Online Reservation System
Our online reservation system resides in a secure server that encrypts your purchase information using Secure Socket Layers. We use all reasonable endeavours
to protect Personal Data from loss, misuse and alteration. Only authorized employees and agents will have access to your Personal Data. However, you are
responsible for your user ID or password that is used on our web site. You should take due care to protect them.
(d) User feedback Form
Our Customer Care Feedback Form requires you to give us contact information (e.g. your name and email address) so that we can respond to your comments.
We use your contact information from the registration form to send you information about our company. Your contact information is also used to contact you
where necessary. Demographic and profile data are also collected at our site. We use your Personal Data to tailor your experience at our site by showing you
contents that we think you may be interested in contents according to your preferences.
(e) Site Tracking
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does
not enable us to capture any personal passenger information.
You may request to obtain information of your Personal Data, limit the processing of your Personal Data and also update or make amendments to your Personal
Data as below:
Please note that depending on the information requested, a nominal fee may be charged. We will endeavour to provide the information back to you as soon
as practicable. However, we also reserve the right to validate all requests for the authenticity of the request. We may refuse to comply with data access
request in circumstances as provided by the law (under section 32 of the PDPA). If we are not able to comply with your request, we will notify you of the
Please note that it is obligatory for the Company to process your Personal Data for the Core Purpose as stated above, without which we will not be able
to make travel arrangements for you. If we do not have your consent to process your Personal Data for the Ancillary Purposes, we will not be able to keep
you updated about our future, new and/or enhanced services and products.
Nevertheless, you may stop receiving promotional activities by:
We will not trade or sell your Personal Data to third parties. Your Personal Data shall only be disclosed or transferred to the following third parties appointed or
authorised by the Company, who may be located within or outside Malaysia for the fulfilment of the Purpose:
In addition to the above, your personal data may also be disclosed or transferred to any of the Company’s actual and potential assignee, transferee or acquirer
(within or outside Malaysia) (including our affiliates and subsidiaries) or our business, assets or group companies, or in connection with any corporate restructuring
or exercise including the restructuring to transfer the business, assets and/or liabilities.
We will store the Personal Data in the country in which we are based ie Malaysia. However, the Company may have back up and storage servers, which are located overseas. Additionally,
the Company will secure the storage in following ways in compliance with the minimum-security measures prescribed under the PDPA, its regulation and standards:
We will not retain your Personal Data longer than necessary for the fulfilment of the Purpose. However, relevant Personal Data may be retained subject to
the conditions below:
The Company shall take all reasonable steps to ensure that all Personal Data is destroyed or permanently deleted when no longer required for the Purpose
and prepare disposal schedule for inactive data with 24-month period.
Please note that this Privacy Statement may be amended from time to time in accordance to applicable laws and regulations and such variations may be applicable
to you. The latest version of this Privacy Statement will be made available to all customers. Do revisit our website from time to time for updates on our
We may link this website and/or our applications to other companies or organizations websites (collectively, “Third Party Sites”). This Privacy Notice does not apply
to such Third-Party Sites as those sites are outside our control. If you access Third Party Sites using the links provided, the operators of these sites may collect your
personal information. Please ensure that you are satisfied with the privacy statements of these Third-Party Sites before you submit any personal information. We try, as
far as we can, to ensure that all third party linked sites have equivalent measures for protection of your personal information, but we cannot be held responsible legally
or otherwise for the activities, privacy policies or levels of privacy compliance of these Third-Party Sites.
Personal Data as mentioned above at Clause 6, please visit or contact us via the details as described below:
Designation : Customer Care
Phone Number : 607-336 0024, 336 5492
Email Address : firstname.lastname@example.org